FAQs

General FAQs

What are the mall's hours?

Monday – Saturday: 10 am – 8 pm, Sunday 12 pm – 6 pm

What is the mall’s phone number?

843-766-8321

What is the mall’s address?

2070 Sam Rittenberg Blvd Charleston, SC 29407

Are pets allowed?

No

How do I contact Security?

843-424-1180

Is there a lost and found?

Yes, please call Mall Management Office at 843-766-8321 or fill out the Lost and Found form

Can I purchase gift cards?

No

How do I contact customer service or mall management?

Call 843-766-8321

Where is the mall management office?

At the end of the restroom corridor next to Citi Trends

Where can I find job openings?

Please visit the Jobs page on our website

Amenities FAQs

Do you have Wifi?

No

Is there a movie theatre?

Yes, Southeastern Cinemas

Are strollers or wheelchairs available?

Wheelchairs only

Do you allow mall walkers?

Yes. The interior is approximately 1 mile around and the main doors open 3 hours before the stores for mall walkers

Are there family restrooms?

Yes, in the food court.

Where can I charge my mobile phone?

Several locations in the mall have electrical outlets accessible for charging.

Is there a bank or ATM?

Yes, ATM’s are located in the Food Court and Center Court

Is there a nursing room available?

Yes, near the front of the women’s restroom next to the mall management office

Where are the restrooms?

Next to Citi Trends and in the food court

Where is the food court?

At the Northeast entrance, next to Target

Who can I contact about opening a business in the mall?

Kristi Tolley

Rides & Parking FAQs

Where can I find parking?

Parking is ample and located around the entire property

Is valet parking available?

No

What public transport options are available?

CARTA and Tri-Link have pick up locations outside of the Food Court

Is there a Lyft/Uber area?

Yes, outside of the food court

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